Refund policy
Laid & Lifted Clothing, LLC Return & Refund Policy
We want you to love your Laid & Lifted gear. Because our products are made to order specifically for you, we are generally unable to accept returns or exchanges due to incorrect size or color selection, change of mind, or buyer's remorse.
Please review all product details and sizing information carefully before placing your order.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after receiving your order. Include your order number, a description of the issue, and clear photos of the item so we can review the problem and make it right.
Depending on the circumstances, we may offer a replacement or refund.
Sizing & Exchanges
Because each item is made to order, we generally cannot offer returns or exchanges if the incorrect size was ordered. We strongly recommend reviewing the size chart provided on each product page before completing your purchase.
If you experience an issue with your order, please reach out to us. While we cannot guarantee an exchange or refund outside of product or fulfillment issues, we'll always do our best to help.
Order Changes & Cancellations
Orders are submitted for fulfillment shortly after they are placed. If you need to change or cancel an order, contact us as soon as possible. Once an order has entered production, we may be unable to make changes or cancel it.
Refunds
If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Questions?
If you have a problem with your order or have questions about this policy, please contact us before submitting a return or dispute. We're happy to review the situation and help however we can.
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